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Active Tracker

GPS & Network

        This guide helps you understand how your Tracker connects to GPS and cellular networks to provide accurate location data. For optimal performance, use the Tracker in areas with clear sky views and strong network coverage. Factors such as dense buildings, trees, or indoor environments may affect GPS accuracy. The Tracker automatically switches between GPS, Wi-Fi, and Bluetooth signals to maintain location tracking. If network issues occur, ensure your device has an active data plan and is within the supported coverage area. Follow the troubleshooting tips to resolve connection problems and maintain reliable tracking performance.
💡 The VOV Smart Care Pet GPS Tracker supports multiple positioning technologies, including GPS, Wi-Fi, LBS, and BLE, allowing precise real-time tracking of your pet.
💡 CAT-1 Connectivity for VOV Smart Care GPS Tracker, with CAT-1 technology, VOV Smart Care GPS Tracker benefits from faster data transmission, broader network coverage, and lower power consumption, enabling more reliable real-time tracking and extended battery life.

How to check your tracker status?

The image below is a diagram illustrating the operation of your Pet GPS Tracker.

The Pet GPS Tracker relies on GPS signals and 4G network to function properly. You can check the device’s current status through the light on the Pet Tracker and the device status page in the app.

The image below shows the Tracker status page in the app, where you can view the GPS signal and network signal status.

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How to determine the status through the light indicators?

You can also check the light on the tracker to confirm its current status. Below is an explanation of the light status on the Tracker:

LED BehaviorStatus Description
🔵 Solid BlueDevice is powered on and working normally
🔵 Blinking BlueSearching for GPS or network signal
🟠 Solid OrangeCharging in progress
🟢 Solid GreenFully charged
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How to extend the usage time of the tracker?

Here’s a guide on how to extend the usage time of a tracker:

Enable Power Saving Mode: We offer Balanced Mode, Performance Mode, and Power-Saving Mode for you to choose from. You can select the most suitable mode based on your needs. In Power-Saving Mode, the standby time can last up to one month.
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