Ordering & Payment

This guide includes common user questions, along with solutions to issues that may arise during the ordering and payment process. It provides helpful tips on how to place an order, make payments, track your order, and cancel it if necessary, ensuring a seamless experience for the users.

How do I place an order?
What payment methods are accepted?
What should I do if payment fails?
How can I track my order?

Where can the order be shipped to?
Where can I find the order number?
How do I cancel my order?
Can I modify my order after placing it?

How do I place an order?

You can place an order on our online store or Amazon by selecting the pet tracker and accessories. After selecting, simply fill in your shipping address and proceed with the order.

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What payment methods are accepted?

The order supports multiple payment methods. You can pay using major credit cards such as VISA, MasterCard, American Express, and Discover, or choose express payment services like PayPal, Google Pay, and Apple Pay.

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What should I do if payment fails?

If your payment fails, please try using a different card or payment method. If the issue persists, please contact us for assistance.

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How can I track my order?

After placing your order, you can check the order status on your account page, or track the shipping status through the following link: https://www.voviot.com/order-received/your-order-id.