VOV Smart Care APP

Track your pet

Understand their activity.
Stay connected wherever they go.

Safety Features
Stay informed with live location.
safe zone alerts, and location history.
Family & Lifestyle
Share access with family and stay
connected to your pet’s daily life.

Pet Tracking Made Easy

Download the APP

Install VOV Smart Care from the App Store or Google Play.
Step 1
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Sign up & pair your tracker

Create an account and Scan the QR code on your device.
Step 2
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Start tracking

Set safe zones, choose work mode, and invite family members.
Step 3

Get the free App

Subscription plan

Stay connected beyond Bluetooth and Wi-Fi. Your VOV GPS tracker has a built-in SIM card, allowing it to send location updates through mobile networks when your pet is away from home. The subscription covers connectivity and unlocks key safety features such as real-time tracking, location history, and alerts.

Monthly

$10 $ 10 / month
  • GPS Location Tracking Update every 1-60 Min
  • Activity & Sleep Monitoring
  • 60 Day Location History
  • Pet Summon
  • Family Sharing
  • Community & AI
  • VOV Care*

6 Month

$54 $ 9 / month
  • GPS Location Tracking Update every 1-60 Min
  • Activity & Sleep Monitoring
  • 365 Day Location History
  • Pet Summon
  • Family Sharing
  • Community & AI
  • VOV Care*

1 Year

$96 $ 8 / month
  • GPS Location Tracking Update every 1-60 Min
  • Activity & Sleep Monitoring
  • 2 Year Location History
  • Pet Summon
  • Family Sharing
  • Community & AI
  • VOV Care*
*The VOV Care means that if your tracker is lost, stolen, or damaged, you can get a free new tracker.

Frequently asked questions

We’ve got the answers.

You can download the App from the Apple Store or Google Play.


Download on the App Store



Get it on Google Play

*If you are using the VOV Smart Care Pet GPS Tracker for the first time, please create a free account first.

You will be prompted to scan the tracker’s QR code to add the device. Please follow the prompts in the app to complete the activation of your tracker.

On the Main page, click the ‘+’ button. Then enter the tracker’s IMEI or scan its QR code as prompted to complete the pet tracker pairing process.

💡Note: The IMEI number and QR code are printed on the back of the tracker.

If pairing fails:

  1. First, check that the Tracker has enough battery. If the red low-battery light is flashing, charge the Tracker.
  2. Try logging out of your account, closing the app, then logging back in and reactivating the Tracker.
  3. If the problem persists, please contact us at support@voviot.com for assistance.
You can invite your friends and family to view your pet, supporting up to 5 people. The owner has management permissions, while other users can view the pet’s status and location.
The VOV GPS tracker has a built-in SIM card, similar to your phone, which uses mobile networks to send you location information. All related fees are covered by your subscription, you get to enjoy use worldwide. You can cancel your subscription at any time.

You can also use our tracker without a subscription. Without a subscription, you can only view your pet’s location when the tracker is connected via Wi-Fi or paired with the App via Bluetooth. By subscribing, you can access features such as real-time tracking, history playback, and event notifications. You can read the “Subscription Plan” to learn more.

The accuracy of your pet tracker depends on several factors, including GPS signal strength, surrounding environment (e.g., tall buildings, trees, or indoor areas), network connection (4G, Wi-Fi, BLE), and update frequency. GPS tracking works best in open outdoor areas, while signal obstructions may cause deviations. To improve accuracy, check the signal status in the app and ensure the device has sufficient battery. You can read the article “Why Is My Pet Tracker’s Location Inaccurate?” to learn more.
The VOV Smart Care Pet GPS tracker can be used indoors and supports multiple positioning technologies, including GPS, Wi-Fi, LBS, and BLE, allowing precise real-time tracking of your pet.
Yes, it supports worldwide use.

Yes! The VOV GPS Tracker supports the highest waterproof rating currently available IP68 Waterproof, making it safe for use in both fresh and salt water. Whether your pet enjoys swimming in lakes or the sea, or gets caught in the rain, the VOV Smart Care Pet GPS Tracker will continue to work reliably without worry in any environment!

The battery life of a pet tracker depends on several factors, including location update frequency, network type (such as 4G, Wi-Fi, BLE), pet activity level, environmental temperature, and feature usage (such as lights, sound, and Bluetooth). Under normal use (about active for 2 hours per day), the battery can last over a week. Longer activity time, low temperatures, weak signals, or using high-power features will drain the battery faster. You can check the remaining battery life in the app and receive alerts when the battery is low. You can read the article “Living Tracking VS. Battery Life” to learn more.
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